Support that helps keep your lift working safely and reliably
Your lift is an important part of how you move through your home or property. When you need help, clear answers, or service, Affordable Elevator, LLC is here to support you with straightforward guidance and dependable care.
What We Help With
We provide service and support for the lifts we sell and install, including cargo lifts and residential platform lifts. Our role is to help you keep your lift operating as intended and to guide you if something doesn’t feel right.
- General service support and troubleshooting
- Questions about operation or normal use
- Identifying potential issues before they become larger problems
- Coordinating repairs or parts when needed
Ongoing Maintenance & Care
Like any mechanical system, your lift benefits from periodic attention, especially for lifts installed outdoors or in coastal environments. We’re happy to talk with you about what level of maintenance makes sense for your lift and how it’s used.
Maintenance support may include:
- Visual inspections and system checks
- Reviewing safety components
- Addressing normal wear
Support After Installation
Our relationship doesn’t end once your lift is installed. If you have questions down the road or notice something that doesn’t seem right, you can contact us for guidance. Our goal is to make ownership straightforward and stress-free.
You don’t have to figure it out on your own. We help you:
- Understand what you’re seeing or hearing
- Decide whether service is needed
- Take the right next step without guesswork
Manufacturer Support & Warranty Guidance
The lifts we offer are manufactured by Galaxy Lifts and include manufacturer warranties on specific components. If you have questions about warranty coverage or next steps, we help you understand what applies and how to move forward.
You don’t have to navigate manufacturer information on your own, we’ll help point you in the right direction.
When to Contact Us
Reach out if:
- Your lift isn’t operating as expected
- Something sounds or feels different than usual
- You have questions about proper use or care
- You’re planning changes to your space that may affect your lift
If you’re unsure whether something requires service, it’s always okay to reach out.
Our cargo lifts and passenger lift are backed by the Galaxy Lifts warranty when registered within 30 days of lift installation.
5 year structural warranty
1 year warranty on the electrical and mechanical parts
Tech support always readily available
Must register within 30 days of installation to activate warranty
Warranty coverage applies when your lift is registered after installation.
